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Continue to send in your invoices as per today, and our algorithms decide if we can pay you early.
You should see a reduction in time spent chasing payments.
There is a small fee in return for receiving prepayment.
Most companies can receive InstantPay paymnents, but only where offered by your customer.
If you invoice this customer frequently, then nothing. Otherwise you may wish to settle the amount manually to avoid possible interest charges.
Adjustments can occur whenever your customer uses a credit note or debit note to settle their account, or if there are any changes or cancellations of invoices we’ve prepaid.
There are no charges for you when your customer is late paying us.
You will be paid according to the standard timings agreed with your customer.
A Customer account adjustment provides information about any adjustments we have made over and above deducting our normal fees.
A Supplier Claim occurs when we have a shortfall between what we have paid you and what we have received from your customer.
This is the reference your customer provides to us. Contact our customer service if you need more detailed information.
This is not a credit product, so there is none unless you owe us money.
If you invoice this customer frequently, then nothing. Otherwise you may wish to settle the amount manually to avoid possible interest charges.
Adjustments can occur whenever your customer uses a credit note or debit note to settle their account, or if there are any changes or cancellations of invoices we’ve prepaid.
A Customer account adjustment provides information about any adjustments we have made over and above deducting our normal fees.
A Supplier Claim occurs when we have a shortfall between what we have paid you and what we have received from your customer.
This is the reference your customer provides to us. Contact our customer service if you need more detailed information.
Immediately following a grace period except when the claim is caused by a cancelled or amended invoice.
e prepay your invoice as early as possible, however your customer will keep it open for amendment/dispute until it is approved according to their internal processes which can result in a shortfall.
Please check the frequent asked questions above to see if your issue has already been answered. If you can’t find a solution, then feel free to contact our support team using the details at the bottom of this page, or the form below.
