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What should you do if you run into financial difficulties?

If you are experiencing financial difficulties, please contact your relationship manager who will be able to provide you with support. They can be reached at or by calling +44 20 8158 8638 (lines are open Mon-Fri 9am-5pm, calls charged at the national rate).

The InstantAdvance loan is designed to minimise the risk of you running into arrears. However, please note that if you fall into arrears we may record the details with a credit reference agency, which could damage your business credit rating and may make it more difficult for you to obtain credit in the future.

Failure to make your repayments when they fall due may also result in us taking legal proceedings against you, which may result in an enforcement action to recover the monies that you owe.

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